Current Incident: Global Vendor Outage Impacting Integrations

Incident Report for Catalyst

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 10:14 EDT

Monitoring

Issue: AWS is currently experiencing a global service disruption impacting multiple regions and cloud-based applications worldwide. As a result, all Catalyst integrations may experience interruption or delay.

Impact:
- Syncing delays between Catalyst and integrated systems (including Salesforce and others)
- Trend modules may not display the most up-to-date data
- Playbooks may not trigger or run as expected

Our engineering team is actively monitoring the situation and will restore full functionality as soon as AWS services stabilize. Once the AWS disruption is resolved, we fully expect all integrations and Catalyst functionality to automatically restore without additional customer action.

Thank you for your patience and understanding.
Posted Oct 20, 2025 - 16:05 EDT
This incident affected: Website.